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1 – 10 of over 1000
Article
Publication date: 22 September 2022

Jia Jia Lim, Jing Dai and Antony Paulraj

This paper aims to adopt the strategy-structure-performance (SSP) framework to explore how proactive social strategy could motivate firms to collaborate with suppliers on social…

Abstract

Purpose

This paper aims to adopt the strategy-structure-performance (SSP) framework to explore how proactive social strategy could motivate firms to collaborate with suppliers on social sustainability initiatives, and how such collaborative efforts could unlock a win-win opportunity for both noneconomic (social performance) and economic (operational performance) performance. Additionally, drawing on the tenets of the social exchange theory, the different moderating effects of distributive justice and procedural justice on the social collaboration-performance relationship are also examined.

Design/methodology/approach

This study uses survey data collected from 215 manufacturing companies in China. The proposed hypotheses are tested using multiple linear regression models as well as the PROCESS macro within SPSS.

Findings

The results suggest that (1) a proactive social strategy could motivate firms to collaborate with suppliers on joint social activities and (2) social collaboration with suppliers can have a significant positive effect on both social and operational performance. The moderation results suggest that distributive justice has a differential effect on the collaboration-performance link. Particularly, distributive justice strengthens the relationship between social collaboration and operational performance, while it weakens the relationship between social collaboration and social performance. Surprisingly, procedural justice did not have a significant moderating effect on the social collaboration-performance link.

Originality/value

This paper extends the SSP framework to the social sustainability context by not only stressing the importance of proactivity in managing sustainability, but also revealing collaboration as a structural aspect that could achieve superior performance benefits. This study also contributes to sustainable supply chain literature by exploring the moderating roles of justice elements.

Details

International Journal of Operations & Production Management, vol. 42 no. 11
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 15 February 2024

Jing Dai, Dong Xu, Jinan Shao, Jia Jia Lim and Wuyue Shangguan

Drawing upon the theory of communication visibility, this research intends to investigate the direct effect of enterprise social media (ESM) usage on team members’ knowledge…

Abstract

Purpose

Drawing upon the theory of communication visibility, this research intends to investigate the direct effect of enterprise social media (ESM) usage on team members’ knowledge creation capability (KCC) and the mediating effects of psychological safety and team identification. In addition, it aims to untangle how the efficacy of ESM usage varies between pre- and post-COVID-19 periods.

Design/methodology/approach

Using two-wave survey data from 240 members nested within 60 teams, this study utilizes a multilevel approach to test the proposed hypotheses.

Findings

We discover that ESM usage enhances team members’ KCC. More importantly, the results show that psychological safety and team identification mediate the ESM–KCC linkage. Interestingly, we further find that the impacts of ESM usage on team members’ KCC, psychological safety, and team identification are stronger in the pre-COVID-19 period than those in the post-COVID-19 period.

Originality/value

This research sheds light on the ESM literature by unraveling the mechanisms of psychological safety and team identification underlying the linkage between ESM usage and team members’ KCC. Moreover, it advances our understanding of the differential efficacy of ESM usage in pre- and post-COVID-19 periods.

Details

Industrial Management & Data Systems, vol. 124 no. 4
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 22 September 2022

Srinivasan Raghavan, Jan Dzugan, Sylwia Rzepa, Pavel Podany, Norman Soh, Lim Jia Hao and Niaz Khan

This study aims to investigate the effect of the wall thickness, deposition orientation and two different post-processing methods on the local mechanical properties and…

Abstract

Purpose

This study aims to investigate the effect of the wall thickness, deposition orientation and two different post-processing methods on the local mechanical properties and microstructure of additively manufactured parts made of maraging steel. In order to examine the local properties of the build, miniaturized testing specimens were employed. Before application of small-sized specimens, their performance was verified.

Design/methodology/approach

The investigation was composed of two stages. As first, the part thickness, specimen size and orientation were studied on a laser-powder bed fusion (L-PBF) platform with deposited walls of various thicknesses made of maraging steel. Subsequently, the influence of different heat-treatment methods was investigated on the final product, i.e. impellers. The miniaturized and standard tensile tests were performed to investigate the local mechanical properties. The porosity, microstructures and fracture surfaces were analysed by X-ray-computed tomography, X-ray diffraction and scanning electron microscopy with electron backscatter diffraction.

Findings

The results revealed good agreement between the values provided by miniaturized and standard specimens. The thinnest parts produced had the largest pores and the highest scatter of elongation values. In these cases, also the sub-contour porosity was observed. Part thickness affected pores’ size and results repeatability but not total porosity. The two-step heat-treatment (solutionizing and age-hardening) exhibited the highest yield and ultimate tensile strength.

Practical implications

The microstructure and local mechanical properties were studied on L-PBF platform with deposited walls of various thicknesses. Subsequently, a detailed analysis was conducted on real components (impellers) made of maraging steel, commonly used in tooling, automotive and aerospace industries.

Originality/value

The broadly understood quality of manufactured parts is crucial for their reliable and long-lasting operation. The findings presented in the manuscript allow the readers better understanding of the connection between deposition parameters, post-processing, microstructure and mechanical performance of additive manufacturing-processed parts.

Article
Publication date: 15 July 2011

Chi Meng Chu, Michael Daffern, Stuart D.M. Thomas and Jia Ying Lim

Gang affiliation is strongly associated with youth crime. Although gang prevention, intervention and suppression programmes have been used to reduce affiliation and manage youth…

3015

Abstract

Purpose

Gang affiliation is strongly associated with youth crime. Although gang prevention, intervention and suppression programmes have been used to reduce affiliation and manage youth gang‐related activities, the effectiveness of these approaches is questionable. Further, comprehensive programmes supporting disengagement from gangs that also address the actual criminal behaviours of gang‐affiliated youth are rare. Arguably, these are necessary if the goal of intervention is to reduce criminal behaviour and support disengagement from gangs. This paper aims to address these issues.

Design/methodology/approach

This study sought to elucidate the criminogenic needs of gang‐ and nongang‐affiliated youth offenders (n=165) using two commonly used risk/need assessment instruments, the structured assessment of violence risk in youth (SAVRY) and the youth level of service/case management inventory (YLS/CMI).

Findings

The results revealed that gang‐ and nongang‐affiliated youth offenders had similar criminogenic need profiles except for one difference on an item measuring peer delinquency.

Practical implications

Gang‐affiliated youth offenders have comparable criminogenic needs to other youth offenders. These needs require intervention if a reduction in crime is desired, and since gang‐affiliated youth offenders are more likely to re‐offend than those that are nongang‐affiliated, these results also suggest that there may be additional needs, beyond those assessed by the SAVRY and YLS/CMI, which should be investigated and considered in rehabilitation programmes.

Originality/value

Few studies have directly compared the risk and needs profiles between gang‐ and nongang‐affiliated youth offenders using standardised risk assessment measures; this study may be relevant to professionals working in the juvenile justice and offender rehabilitation arenas.

Details

Journal of Aggression, Conflict and Peace Research, vol. 3 no. 3
Type: Research Article
ISSN: 1759-6599

Keywords

Content available
Article
Publication date: 15 July 2011

Nicola Graham-Kevan, Jane L. Ireland, Michelle Davies and Douglas P. Fry

368

Abstract

Details

Journal of Aggression, Conflict and Peace Research, vol. 3 no. 3
Type: Research Article
ISSN: 1759-6599

Article
Publication date: 5 February 2019

Jihad Mohammad, Farzana Quoquab, Siti Halimah and Ramayah Thurasamy

There is an on-going debate about the role of workplace internet leisure (WIL) and whether it is a vice or virtue. Considering this, the purpose of this paper is to examine the…

4053

Abstract

Purpose

There is an on-going debate about the role of workplace internet leisure (WIL) and whether it is a vice or virtue. Considering this, the purpose of this paper is to examine the effect of WIL on workplace outcome variables such as employee satisfaction (ES) and employee productivity in the Malaysian context.

Design/methodology/approach

Data were collected using a self-administered questionnaire that yielded 282 responses. Partial least square technique using SmartPLS-3 was used to test the study hypotheses.

Findings

Findings reveal that workplace WIL, workplace WIL policy and workplace autonomy orientation (WAO) affect employees’ satisfaction. Additionally, the mediating role of ES was found to be significant.

Practical implications

The findings of this study are valuable for both managers and policy makers. These results can benefit the managers of conventional banks in Malaysia to decide how to enhance employees’ satisfaction and productivity by focusing on the key drivers such as WIL, workplace internet leisure policy (WILP) and WAO.

Originality/value

This is a pioneering study which suggests that moderate use of WIL can have a positive and significant effect on workplace outcome variables. Moreover, this study theorised ES as a mediating variable; this helps to explain how organisations can transform workplace resources in term of internet leisure, WILP and WAO into high productivity by elevating employees’ satisfaction.

Article
Publication date: 6 August 2018

Kian Yeik Koay

This purpose of this paper is to examine the relationship between workplace ostracism and cyberloafing, based on the premise of conservation of resources theory. Emotional…

3881

Abstract

Purpose

This purpose of this paper is to examine the relationship between workplace ostracism and cyberloafing, based on the premise of conservation of resources theory. Emotional exhaustion is tested as a mediator between workplace ostracism and cyberloafing, whereas facilitating conditions are predicted as a moderator that influences employees’ reaction to ostracism.

Design/methodology/approach

Survey data were collected via the online platform Amazon Mechanical Turk. Partial least squares analysis, a variance-based structural equation modelling, was utilised to verify the research model.

Findings

The results show that both workplace ostracism and emotional exhaustion have a significant positive relationship with cyberloafing. Likewise, emotional exhaustion partially mediates the relationship between workplace ostracism and cyberloafing. Interestingly, facilitating conditions do not moderate the emotional exhaustion–cyberloafing relationship but do moderate the ostracism–cyberloafing relationship. Counterintuitively, the relationship between workplace ostracism and cyberloafing becomes stronger when facilitating conditions are high. A post hoc analysis has been conducted using PROCESS Macro to test the conditional indirect effect but was found not significant.

Originality/value

Previous studies have revealed the association between workplace ostracism with various negative work behaviours, such as knowledge hiding, knowledge hoarding and counterproductive work behaviours. This study has successfully identified that workplace ostracism can also result in cyberloafing, which has not been delved into previous works. This has subsequently provided managers with new perspectives regarding why employees engage in non-work-related online activities at work.

Details

Internet Research, vol. 28 no. 4
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 12 January 2015

Chi Meng Chu, Michael Daffern, Stuart Thomas, Ang Yaming, Mavis Long and Kate O'Brien

Gang affiliation in youth is associated with increased criminal recidivism and an exaggeration of various criminogenic needs; affiliation also meets a variety of youth's personal…

Abstract

Purpose

Gang affiliation in youth is associated with increased criminal recidivism and an exaggeration of various criminogenic needs; affiliation also meets a variety of youth's personal and social needs. The purpose of this paper is to describe a study of the self-reported reasons for joining and leaving gangs, as well as the difficulties faced by Singaporean youth offenders in leaving youth gangs; it also explores the relationship between gang affiliation and family connectedness, educational attainment and early exposure to gangs.

Design/methodology/approach

This prospective study involved structured interviews and administration of questionnaires with 168 youth offenders in Singapore. Univariate and multivariate analyses were conducted to examine the research questions.

Findings

Gang-affiliated youth cited a desire to establish and maintain friendships as their primary reasons for joining a gang. Youth who left their gang reported maturing beyond this need and the activities of their gang, particularly in light of the deleterious impact of their gang-related activities on familial relationships and employment and financial status. Early exposure to gangs through family and neighborhood influences, and poor educational engagement increased the likelihood that youth would join a gang.

Practical implications

This study highlights the need for clinicians and other service providers to better understand the universal human needs that are met through gang affiliation and the correlates of affiliation.

Originality/value

Few studies have directly examined the factors relating to gang affiliation in a non-western context; this study may be relevant to professionals working in the juvenile justice and offender rehabilitation arenas.

Details

Journal of Aggression, Conflict and Peace Research, vol. 7 no. 1
Type: Research Article
ISSN: 1759-6599

Keywords

Article
Publication date: 31 July 2023

Bruno S. Silvestre, Yu Gong, John Bessant and Constantin Blome

The view that supply chain learning (SCL) has become a fundamental capability that supply chains must employ to innovate and improve their financial, technological, operational…

Abstract

Purpose

The view that supply chain learning (SCL) has become a fundamental capability that supply chains must employ to innovate and improve their financial, technological, operational, environmental and social performance is widely accepted. However, the SCL phenomenon is still understudied and not fully understood by scholars, decision-makers and government representatives. This article aims to make sense of the existing literature and to identify important research directions that require further attention.

Design/methodology/approach

This article reviews the diversity of SCL in the literature, proposes a typology of such a phenomenon, provides an overview of key articles in the literature and identifies a series of recommendations for the future development of the field.

Findings

This article combines two fundamental dimensions from the literature (i.e. SCL driver and SCL network) to produce a typology of four types of SCL: Captive, Consortium, Selective and Distributed.

Practical implications

The typology proposed here offers an important framework for supply chain decision-makers to rely on when implementing SCL initiatives. The implications of each type of SCL offer a robust rationale for decision-makers to adopt the most appropriate type of SCL or combinations of SCL types, given each situation. In addition, the typology supports policy-makers in further understanding the SCL phenomenon and creating effective innovation, economic development and sustainability policies through supply chains.

Originality/value

This article offers a novel typology that the authors hope will help scholars to advance the field of SCL in order to understand this important phenomenon. There is no good/bad/better/worse SCL type in the proposed typology, but the critical element for the success of SCL efforts is the level of fit between the type of SCL, the type of knowledge to be created and diffused, and the outcome supply chains aim to achieve with that learning effort. In addition, the authors coin the construct of “the learning supply chain”, which refers to a supply chain that learns constantly by employing all four types of SCL simultaneously.

Details

International Journal of Operations & Production Management, vol. 43 no. 8
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 25 February 2019

Sarah Lai-Yin Cheah, Yinping Yang and Ozcan Saritas

This paper aims to discuss a foresight study conducted in Singapore’s national R&D agency to help science and technology decision makers identify key capability areas of R&D…

Abstract

Purpose

This paper aims to discuss a foresight study conducted in Singapore’s national R&D agency to help science and technology decision makers identify key capability areas of R&D investment to support the manufacturing industry’s growth in the country and the region.

Design/methodology/approach

Using horizon scanning, scenario analysis and expert opinion, nine capabilities are identified as core areas to be developed to support the country’s future growth of product-service systems.

Findings

The results of a Delphi survey involving 30 industry and academic thought leaders recommend priorities of these capabilities. This paper concludes with a discussion of the study implications for theory, research and practice in the domain of servitisation and product-service systems.

Research limitations/implications

The foresight study presented here on the future of servitisation in Singapore demonstrates one of the first fully fledged applications of foresight in constructing a coherent vision of future product-service system markets. In this study, the authors applied systemic foresight methodology (SFM) comprising the first six phases: initiation (scoping), intelligence (scanning), imagination (scenarios), integration (priorities), interpretation (strategies) and implementation (action).For future research, an ideal step would be to proceed with the final phase of the SFM, impact, to develop indicators for servitisation and to monitor and evaluate the transition process.

Practical implications

Manufacturing and services are no longer distinct concepts with a clear divide. Manufacturing firms not only become more service dependent but also produce and provide services for their consumers. This transformation towards servitisation implies fundamental re-organisation of the production and management practices. Furthermore, through new business models, new and loyal customers will be gained, which will in turn bring additional income, while making the companies less prone to economic and business fluctuations.

Social implications

The results of this study have practical implications for policymakers of public and private sectors that are interested in playing a key role in future product-service system innovation. These have implications for developing the human and intellectual capital that are required for supporting the future innovation. Institutes of higher learning and vocational institutes should also consider incorporating new curricula and modules to build the capabilities for knowledge creation and transfer.

Originality/value

The findings of the present study on strategic growth areas and relevant critical capabilities provide new directions for research in the field of servitisation. Among the nine capabilities identified, the top three were advanced customer intelligence capability, socio-physical service quality, traceability and maintainability and integrated strategic decision-making. From the results, it is apparent that advanced customer intelligence capability is both an area of importance to Singapore and the world.

Details

foresight, vol. 21 no. 3
Type: Research Article
ISSN: 1463-6689

Keywords

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